Official Privacy Documentation

Privacy Policy sol68Data Protection Malaysia Users

Sol68 is committed to protecting your privacy and personal data. This document details how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026 Compliance: PDPA Malaysia 2010
256-bit SSL PDPA Compliant Zero Data Selling Secure KYC
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Policy Summary: sol68 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent. All data is handled with 256-bit SSL encryption and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1 Privacy Policy Introduction & Scope

Welcome to the sol68 Privacy Policy. This document is published by sol68, Malaysia's leading online entertainment platform, and applies to all users who register, browse, or use any services provided through sol68.org and the sol68 mobile app.

We understand how important privacy is to you. As a platform handling sensitive financial data and personal information, SOL68 takes an extremely careful and responsible approach to managing every piece of information you entrust to us. Your trust is the foundation of our relationship, and we do not take that responsibility lightly.

This Privacy Policy explains:

  • What personal data SOL68 collects from you
  • Why we collect that data and how it is used
  • Who your data may be shared with, and under what circumstances
  • Security measures we take to protect your data
  • Your rights as a data owner under Malaysia's PDPA 2010
  • How you can contact us for any privacy-related enquiries

By registering or continuing to use the SOL68 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, we recommend you discontinue use of the platform and contact us to close your account.

2 Personal Data We Collect

Sol68 only collects data that is strictly necessary to provide you with a safe, legitimate, and quality service. We do not collect excessive information that is irrelevant to the purpose of our services.

A. Registration & Identity Information

  • Full name as shown on official identification documents
  • Malaysia National Identity Card number (MyKad) or passport number
  • Date of birth for age verification (18 and above required)
  • Gender (optional, but helps us personalise your experience)
  • Current residential address in Malaysia

B. Contact Information

  • Active email address for account communications and notifications
  • Active Malaysia mobile phone number

C. Financial Information

  • Local bank account number for withdrawal processing
  • Bank name and account holder name
  • Registered digital wallet information (Touch 'n Go eWallet, GrabPay)
  • Deposit and withdrawal transaction records within the platform

D. Technical & Usage Data

  • IP address and general location information (state/city)
  • Device type, operating system, and web browser version
  • Login activity logs, session times, and platform usage patterns
  • Cookie data and session identifiers for account security

E. KYC Verification Documents

  • Image or digital copy of MyKad or passport for identity verification
  • Proof of address such as a utility bill or recent bank statement
  • Selfie or facial photo for biometric verification (if required)

Important Note: All KYC documents you submit to sol68 are stored in a fully protected environment and accessible only by authorised personnel for verification purposes.

3 Purpose of Personal Data Use

Sol68 uses collected data solely for legitimate, transparent purposes that are consistent with the services we offer. We do not use your data for unrelated purposes without first obtaining your separate consent.

Purpose of Use Type of Data Involved Legal Basis
Registration & account management Name, email, phone, password Contract performance
Identity verification (KYC) MyKad, passport, selfie Legal requirements
Deposit & withdrawal processing Bank details, transaction records Contract performance
Fraud prevention & AML Financial data, activity logs Legal requirements
Customer Support Email, phone, account history Legitimate interests
Promotional communications (with consent) Email, phone number Your Consent
Platform security & abuse prevention IP address, session logs Legitimate interests

Specifically regarding marketing communications — you have the full right to withdraw your consent at any time by contacting the sol68 support team or using the unsubscribe link in any promotional email we send you.

4 Data Sharing with Third Parties

Sol68 does not sell, does not rent, and does not disclose your personal data to any third party for their own marketing or commercial purposes. This is our absolute commitment to all users.

However, there are limited situations where sol68 may need to share your data with certain parties, namely:

  • Payment Processors: Authorised payment service providers such as FPX and DuitNow processors receive only the transaction information necessary to securely process deposits and withdrawals.
  • Technical Service Providers: Companies providing technical infrastructure to sol68, such as cloud computing and cybersecurity services, are bound by strict confidentiality agreements.
  • Regulatory Authority: Malaysian government agencies or international regulatory bodies when required by law, court order, or official investigation relating to financial crime.
  • KYC Service Providers: Third-party identity verification providers that assist sol68 in verifying the authenticity of your identification documents, subject to strict data protection agreements.

All third parties that receive your data are required to uphold data protection standards equal to or higher than our own. sol68 ensures that all data sharing is conducted through secure, encrypted channels.

5 Data Security & Encryption

Your data security is the absolute priority of sol68. We continuously invest in the latest security technologies and procedures to keep your information protected against all cyber threats.

256-bit SSL Encryption

All communications between your browser and sol68's servers are secured with 256-bit SSL encryption, the highest industry standard available today.

Two-Factor Authentication (2FA)

Login is protected with OTP via SMS or an authenticator app to ensure only you can access your account.

24/7 Monitoring

The sol68 security team monitors platform activity around the clock to detect any unauthorised access attempts or suspicious activity.

Secure Data Storage

Your data is stored on servers protected by multi-layered access controls, housed in certified data centres with strict physical security measures.

While sol68 takes all reasonable precautions, no security system is 100% impenetrable. In the event of a data breach affecting your information, sol68 will notify you and the relevant authorities within the timeframe required by Malaysian law.

6 Cookies & Tracking Technologies

Sol68 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies (Required): Required for core platform functions such as login authentication, session security, and language preferences. These cookies cannot be disabled as they are essential to your account security.
  • Analytics Cookies: Helps us understand how users interact with the platform so we can improve the overall user experience. Data collected is aggregated and anonymised.
  • Functionality Cookies: Saves your preferences such as language, theme, and account settings so you don't have to reconfigure them every time you log in.
  • Security Cookies: Used to detect suspicious login attempts, protect against CSRF attacks, and ensure your session has not been compromised.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the SOL68 platform and your account security. SOL68 does not use third-party cookies for targeted advertising.

7 Your Rights as a User

As a sol68 user protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or outdated personal data.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You have the right to request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the above rights, please contact the sol68 Privacy Officer by email at [email protected]. We will process your request within 21 working days from the date the application is received, subject to verification of your identity.

8 Data Retention Period

Sol68 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian laws and regulations.

  • Active Account Data: Retained for the duration your account is active on SOL68, plus any period required by law
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with the Malaysian Financial Services Act and AML regulations
  • KYC Documents: Retained for the duration of membership plus a minimum of 5 years after account closure
  • Security & Activity Logs: Retained for 2 years for security investigation and fraud prevention purposes
  • Customer Support Communications: Retained for 3 years from the date of last communication

Once the retention period expires, your data will be securely deleted or destroyed using methods that ensure it cannot be recovered by any party.

9 Children's Privacy

The sol68 platform is exclusively for users aged 18 and above. sol68 does not intentionally collect any personal data from children or minors.

We take active steps to prevent underage membership, including age verification during registration and strict KYC checks. If we find that collected data belongs to a minor, we will:

  • Immediately deleting all associated data
  • Closing the account in question without any refund
  • Reporting the matter to the relevant authorities if required

Warning: If you are a parent or guardian who believes your child has registered a SOL68 account, please contact us immediately at [email protected] so we can take prompt action.

10 Amendments to the Privacy Policy

Sol68 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, current legal requirements, or platform improvements. All amendments take effect immediately upon publication.

  • Material changes will be communicated to you via in-platform notices, a pop-up at login, or an email to your registered address
  • The update date at the top of this page will always reflect the latest version of the Privacy Policy
  • Continued use of the sol68 platform after an amendment is published constitutes your acceptance of the latest version of the Privacy Policy
  • Previous versions of the Privacy Policy are available upon request from the sol68 support team for your reference

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11 Contact Our Privacy Officer

If you have any questions, concerns, or requests relating to sol68's Privacy Policy or the handling of your personal data, our team is ready to assist through the following channels:

  • Privacy Officer Email: [email protected] — typical response time within 24–48 hours
  • Live Chat: Available 24/7 within the sol68 platform and app
  • Help Centre: Visit page FAQ us for an immediate response

Complaints to Authorities: If you are dissatisfied with SOL68's response to your privacy request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) or any relevant authority under applicable Malaysian law.


sol68's Commitment

Six Pillars Data Protection sol68

We don't just comply with the law — we go further to ensure your data is truly secure at every level.

Full PDPA Compliance

Sol68 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling process has been reviewed and approved in accordance with applicable local legal requirements.

256-bit SSL Encryption

Every bit of data transmitted between your device and sol68's servers is protected by 256-bit SSL encryption — the same level of security used by leading financial institutions and banks worldwide.

Secure KYC Verification

The sol68 KYC process is designed to fully protect your identity. Your identification documents are processed in an encrypted environment and accessed only by authorised personnel.

No Direct Data Selling

Sol68 has never and will never sell, rent, or transfer your personal data to any third party for their marketing or commercial gain. This is our absolute commitment to every user.

24/7 Security Monitoring

The sol68 security team monitors the platform 24/7 without interruption. Any unusual or suspicious activity is detected and addressed immediately before it can affect your account.

Data Control in Your Hands

You have full control over your personal data. Request access, correction, deletion, or restriction of your data at any time through the SOL68 support team.


Malaysia's Trusted Platform

Join sol68 — Play with Secure & Confident

Your data is protected, your identity is secure, your transactions are encrypted. Enjoy Malaysia's finest online entertainment experience with complete peace of mind.

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