Terms and Conditions SOL68 — Complete Guide Platform Users

1 Acceptance of Terms and Platform Use

Welcome to SOL68, an online entertainment platform operating in Malaysia. These Terms and Conditions ("Terms") govern your access to and use of the SOL68 website, mobile app, and all services provided by our platform.

By accessing, registering for, or using any part of the SOL68 platform — whether via web browser, Android app, or iOS app — you automatically agree to be bound by these Terms, together with SOL68's Privacy Policy and Responsible Gaming Policy, which are incorporated into this document by reference.

SOL68 reserves the right to update, amend or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the SOL68 platform following any changes constitutes your acceptance of the revised terms.

• These Terms take effect from the date you first access or register a SOL68 account
• Accepting the terms is a mandatory condition for using any SOL68 service
• SOL68 reserves the right to decline registration applications without providing a reason
• Any enquiries regarding these Terms may be directed to the SOL68 support team

2 User Eligibility & Age Restrictions

The SOL68 platform is strictly for adult users. You are eligible to use the SOL68 platform only if you meet all of the following eligibility criteria at all times during your use of the platform:

1. Minimum Age Requirement: You must be at least 18 years of age. SOL68 takes this responsibility seriously and reserves the right to request age verification documents from any user at any time.
2. Legal Capacity: You must have full legal capacity to enter into and execute binding contracts under the laws applicable to you.
3. Not a Problem Player: You are not currently enrolled in a self-exclusion program or subject to any restrictions imposed by SOL68 or any other gambling platform.
4. Single Account: You are only permitted to hold one active account at SOL68. Owning multiple accounts is a serious violation of these Terms.
5. Accurate Information: All information you provide during registration and throughout your membership period is true, accurate, and up to date.

SOL68 reserves the right to request identity verification (KYC — Know Your Customer) at any time. Required documents may include a Malaysia identity card (MyKad), passport or other valid official documents. Failure to provide the requested documents within the specified period may result in account suspension or termination.

3 Account Registration & User Responsibilities

Every SOL68 user is required to register one valid personal account before accessing any games or performing financial transactions on the platform. Registration is free and can be completed in just a few minutes.

During registration, you are required to provide the following information accurately and in full:

• Full name as stated on your official Malaysia identity document
• A valid and verifiable date of birth
• An active Malaysia mobile number
• A valid and active email address
• A strong password to protect your account

You are solely responsible for maintaining the confidentiality of your password and SOL68 account login credentials. SOL68 shall not be liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login information.

If you suspect that your account has been accessed by an unauthorized party, please contact the SOL68 support team immediately via live chat, available 24 hours a day.

4 Deposits, Withdrawals & Financial Transactions

SOL68 supports a wide range of payment methods popular in Malaysia for user convenience. All financial transactions on the SOL68 platform are processed through secure channels protected by 256-bit SSL encryption.

Deposit:

• The minimum deposit amount is as stated on the platform's Deposit page at any given time.
• Deposits are processed instantly upon payment confirmation being received by the SOL68 system.
• SOL68 accepts deposits via FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay and local bank transfers
• Deposited funds may only be used for gaming purposes on the SOL68 platform.

Withdrawal:

• Withdrawal requests will be processed within the processing timeframe stated on the platform
• SOL68 reserves the right to request additional verification before processing withdrawals for fraud prevention and anti-money laundering purposes
• Withdrawals may only be made to a bank account or digital wallet registered in your own name
• Minimum and maximum withdrawal limits are subject to your account's VIP tier.
• SOL68 reserves the right to place a hold on withdrawals that require further review for security reasons

Anti-Money Laundering (AML) Prevention: SOL68 adheres to strict Anti-Money Laundering (AML) procedures. Any activity showing signs of money laundering or fraud will be reported to the relevant authorities and the account in question will be terminated immediately.

5 Bonuses, Promotions & Wagering Requirements

SOL68 offers a wide range of attractive bonuses and promotions to new and existing members as part of the platform's rewards program. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

• Welcome Bonus: Offered to new members making their first deposit. The specific wagering requirement is stated in the terms of each promotion.
• Weekly Cashback: Members are eligible to receive cashback based on their weekly gaming activity, subject to the specified eligibility criteria.
• Deposit Bonus: Deposit match bonuses are offered at varying rates depending on the member's VIP tier and ongoing promotions.
• Special Promotions: SOL68 runs limited-time promotions from time to time, each with varying terms and validity periods.

Any attempt to abuse the SOL68 bonus system, including but not limited to using multiple accounts to claim bonuses, bonus hedging or any strategy deemed unfair by SOL68, will result in bonus cancellation and possible account termination without any compensation.

SOL68 reserves the right to modify, suspend or withdraw any promotion at any time without prior notice. SOL68's decision regarding any bonus dispute is final.

6 Game Rules & Fairness

All games available on the SOL68 platform — including Slot Games, Live Casino, Sports Betting, bingo, and card games — are operated in accordance with the rules established for each game type. Users are responsible for understanding the rules of each game before playing.

SOL68 uses Random Number Generator (RNG) technology that has been independently verified by accredited international auditing bodies. This ensures that every game outcome is truly random and cannot be manipulated by any party.

• All game results are final once a round is completed.
• Any technical disruptions during gameplay will be resolved in accordance with the relevant SOL68 policy
• The use of automated software, bots or any third-party tools to play is strictly prohibited
• Wins obtained through unlawful or fraudulent means will be fully voided.
• SOL68 reserves the right to void games and refund bets in certain situations such as serious technical errors

For sports wagering, all betting outcomes are subject to the official results issued by the relevant sports governing body. SOL68 is not responsible for any result changes made after the initial announcement by the respective sports authority.

7 Data Security & User Privacy

SOL68 takes the protection of users' personal data seriously. All personal information collected during registration and platform use is handled in accordance with the SOL68 Privacy Policy, which can be found at Privacy Policy page ours.

• All user data is protected with 256-bit SSL encryption at all times
• Your personal information will not be shared with third parties without your written consent, except where required by law
• SOL68 retains user data for the period required by applicable Malaysia law
• You have the right to request access, correction, or deletion of your personal data, subject to applicable legal limitations.

8 Usage Prohibitions & Account Termination

Use of the SOL68 platform is subject to the condition that you will not engage in any of the following prohibited activities:

• Registering more than one account for any purpose
• Using a false identity or another person's personal information during registration
• Attempting to hack, disrupt or breach the security systems of SOL68
• Using bots, automated software or any unauthorized technology to play or interact with the platform
• Engaging in money laundering or any other illegal activity through the SOL68 platform
• Abusing the bonus system, promotions or VIP program of SOL68
• Sharing account login credentials with other individuals
• Taking any action that could compromise the integrity or reputation of SOL68

SOL68 reserves the right to suspend or terminate the account of any user who violates these Terms without prior notice and without any compensation. In cases of confirmed fraud, SOL68 reserves the right to forfeit all credit balances in the relevant account and report the matter to the appropriate authorities.

9 SOL68 Liability Limits

To the extent permitted by applicable Malaysian law, SOL68 shall not be liable for:

• Any financial losses incurred as a result of game outcomes, whether wins or losses
• Service disruptions caused by factors beyond SOL68's control, including internet connectivity issues, power outages, or natural disasters
• Losses arising from unauthorized access to your account due to your own negligence
• Any indirect, incidental or consequential damages arising from the use of the SOL68 platform

The SOL68 platform is provided on an "as-is" basis. SOL68 makes no warranty that the platform will always be error-free, uninterrupted or meet every specific user requirement. However, SOL68 is committed to maintaining platform uptime at 99.9% and addressing any technical disruptions promptly.

10 Terms Amendment & Change Notice

SOL68 reserves the right to update or amend these Terms and Conditions at any time to reflect changes in platform operations, legal requirements or industry best practices. Any amendments will take effect immediately upon publication on the SOL68 platform.

• Material amendments will be communicated to users via an in-platform notice or registered email
• The last updated date of this document will always be displayed at the top of the Terms and Conditions page
• Continued use of the platform after any amendments constitutes your acceptance of the revised terms
• If you do not agree with any amendments, you must stop using the platform and contact SOL68 to close your account.

11 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising in connection with these Terms or the use of the SOL68 platform shall first be resolved through mutual negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to arbitration or a competent court in Malaysia in accordance with the applicable legal procedures.

• Any claim against SOL68 must be submitted within 12 months from the date of the incident giving rise to the claim
• The official language for all legal communications with SOL68 is Bahasa Malaysia or English.
• SOL68's decisions in all game and bonus disputes are final and binding.

12 Contact Us

If you have any enquiries, concerns or feedback regarding the SOL68 Terms and Conditions, our team is ready to assist you at any time through the following channels:

• Live Chat: Available on the SOL68 platform and app, 24 hours a day, 7 days a week
• Support Email: [email protected] (response time is typically within 24 hours)
• Help Centre: Visit the FAQ for answers to frequently asked questions