SOL68's Commitment

Games Responsible sol68 — Play Safe in Malaysia

At SOL68, healthy entertainment starts with self-awareness. We provide self-control tools, betting limits, and ongoing support so you can enjoy our platform with complete peace of mind — without letting entertainment disrupt the balance in your life.

Custom Deposit Limit Account Break Self-Exclusion 18+ Age Verification 24/7 Support
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Minimum Age
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Self-Control
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Gaming Pressure

Our Core Principles: sol68 believes that gambling should be a form of entertainment — not a source of financial stress or personal problems. We are committed to providing a safe, fair, and responsible gaming environment for every user in Malaysia.

1 What Is Responsible Gaming?

Responsible gaming means participating in wagering activities in a controlled, mindful manner that does not negatively impact other areas of your life — including your finances, social relationships, and mental health. It is more than just a slogan; it is a way of life that we actively champion at sol68.

Many Malaysian users enjoy online gaming as a relaxing activity after work, a way to test their luck, or simply as weekend entertainment. This is perfectly normal and acceptable — as long as it is done within reasonable limits and does not become an addiction.

Sol68 recognises that a small number of individuals may have difficulty controlling their gaming habits. For this reason, we have developed a range of tools and support mechanisms available to anyone at any time — without shame or judgement from our side.

  • Play for entertainment, not as a primary source of income
  • Set time and money limits before starting a gaming session
  • Never chase losses with larger wagers
  • Stop playing when you are emotionally unstable or under stress
  • Maintaining a healthy balance between entertainment and daily responsibilities

2 Identifying the Signs of Problem Gambling

One of the most important steps in responsible gaming is the ability to identify early warning signs when entertainment starts to become a problem. sol68 encourages all users to honestly assess their own gaming habits.

Here are some warning signs that should be taken seriously. If you or someone you care about is experiencing any of these signs, please seek help immediately:

Warning Signs of Problem Gambling

  • Feeling the need to gamble with increasingly larger amounts of money to achieve the same level of excitement
  • Feeling restless, irritable, or uncomfortable when trying to cut back or stop gambling
  • Repeatedly failing to control, cut back, or stop gambling despite trying
  • Frequently thinking about gambling — planning the next session or looking for money to gamble
  • Gambling when feeling stressed, sad, guilty, or anxious as a way to escape
  • Chasing losses — continuing to gamble after losing in an attempt to win back money you've lost
  • Lying to family members, friends, or a therapist about the extent of your gambling involvement
  • Using money intended for essential needs (rent, bills, food) to gamble
  • Losing important relationships, employment, or educational opportunities due to gambling
  • Relying on loans or financial assistance from others as a result of gambling debts

Remember: Recognising the problem is the first and most courageous step. Seeking help is not a sign of weakness — it is a sign of wisdom and strength.

3 SOL68 Self-Control Tools

Sol68 provides a range of self-control tools that you can activate directly through your account settings. All tools are designed to help you maintain full control over your gaming experience — with no waiting or approval required from anyone.

01
Daily / Weekly / Monthly Deposit Limit

Set the maximum deposit amount you allow yourself within a specified time period. Once the limit is reached, the sol68 system will automatically block additional deposits until the limit period expires.

02
Play Time Limit

Set a maximum duration for your gaming session. The system will send a reminder as you approach the time limit and automatically end the session once the limit is reached.

03
Temporary Account Break

Choose to suspend your account for 24 hours, 7 days, 30 days, or another period based on your needs. During the break period, you will not be able to log in or make any transactions.

04
Self-Exclusion

Long-term self-exclusion options are available for a minimum period of 6 months up to permanent exclusion. Once activated, your account will be fully blocked and cannot be reopened during the selected period.

05
Loss Limit

Set a maximum loss limit for a chosen period. The sol68 system will block game access as soon as your loss limit is reached, protecting you from losing more than you can afford.

06
Reality Notifications

Enable periodic reminders that display key information such as the total time you have spent on the platform, the total amount deposited, and your current account balance.

How to Activate: Log in to your SOL68 account → Go to Account Settings → Select the "Responsible Gaming" tab → Choose the tool you want and follow the on-screen instructions. Any changes to stricter limits will take effect immediately.

4 Self-Assessment — Are You Playing Responsibly?

Take a moment to answer the following questions honestly. This is not a formal test — it is simply a self-reflection exercise to help you understand your relationship with gambling.

1

Have you ever gambled using money that was meant for essential needs such as rent, bills, or food?

2

Have you ever felt the need to hide your gambling habits from family members or friends?

3

Do you often feel anxious, restless, or on edge when you are unable to gamble for even a short period?

4

Have you ever tried to chase your losses by continuing to gamble even when you knew it was not a wise decision?

5

Has gambling started to affect your work performance, social relationships, or physical and mental health?

6

Have you ever borrowed money or sold belongings to fund your gambling?

7

Do you feel the need to increase your wager amounts over time to experience the same level of excitement as before?

If you answered "Yes" to any of the questions above — this is not the time to feel ashamed. It is time to act. Contact the sol68 support team to activate self-control tools or to get information about professional help resources available in Malaysia.

5 Underage User Protection

Sol68 operates a zero-tolerance policy against underage participation on our platform. A strict minimum age limit is set at 18 years old — without exception — and we enforce multiple layers of verification to ensure this policy is fully upheld.

  • Mandatory age verification during the new account registration process
  • Thorough KYC checks requiring official identity documents
  • Automated monitoring to identify usage patterns inconsistent with a responsible adult user profile
  • Accounts suspected of belonging to minors will be immediately suspended pending investigation.

We also encourage parents and guardians to use parental control software to block access to online gambling websites on devices used by children. Tools available include leading content filtering solutions compatible with all major platforms.

Warning: Any individual found to have falsified age information to register a SOL68 account will have their account closed immediately and all balances forfeited in accordance with the platform's Terms and Conditions.

6 Support & Professional Help Resources

If you or someone you care about needs help with a gambling problem, do not hesitate to seek support. Asking for help is a sign of courage, not weakness. sol68 is always ready to help you through this process.

  • sol68 Live Support: Reach our support team via 24/7 Live Chat within the SOL68 platform for immediate assistance with activating self-control tools or setting up self-exclusion.
  • Support Email: Send an email to [email protected] for account-related requests that require identity verification before processing.
  • Malaysian Counsellors Association (PERKAMA): A professional organisation of Malaysian counsellors that can help you find a certified counsellor near you.
  • Nearest Government Hospital: The Psychiatry Department of Malaysian government hospitals provides free counselling and treatment services for addiction issues, including problem gambling.
  • Malaysia Ministry of Health Mental Health Hotline: A telephone counselling service provided by the Ministry of Health Malaysia for Malaysians who need mental health support.

A message from sol68: We care about your well-being, not just your gaming experience. If at any point gaming no longer feels enjoyable, or has become a burden — that is the right time to take a break and seek support.

Page Contents
Activate Self-Control

Log in to your SOL68 account and set deposit limits, play time limits, or activate an account break now.

Login Now
Need Immediate Help?

If you feel that your gaming habits have become a problem, contact SOL68 support now to activate self-exclusion.

24/7 Live Chat available within the SOL68 platform

Useful Links

Platform Features

Six Pillars Responsible Gaming SOL68

We do not simply comply with industry guidelines — we go further to ensure every Malaysian user plays in a safe and protected environment.

Flexible Deposit Limit Controls

Set your own daily, weekly, or monthly deposit limits directly from your account settings. Limits can be tightened immediately but can only be relaxed after a designated waiting period to protect your decisions.

Play Time Monitoring

Sol68's system automatically tracks the time you spend on the platform and sends periodic reminders. You can set a daily session time limit to maintain a healthy balance between entertainment and daily life.

Self-Exclusion Programme

Sol68's self-exclusion programme allows you to block account access for a set period or permanently. Once activated, there is no way to shorten the exclusion period — this protects you from impulsive decisions.

Strict Age Verification

Sol68's registration process requires multi-stage age verification, including KYC checks of official identity documents. This ensures our platform remains exclusive to adults aged 18 and above.

Automatic Loss Limit

Set a maximum loss limit for a daily, weekly, or monthly period. The sol68 system will automatically block game access once the limit is reached, ensuring you never lose more than you can afford.

Dedicated 24/7 Support

Sol68's dedicated support team is available anytime via Live Chat on the platform. They are trained to handle responsible gaming requests with full empathy and confidentiality.


Frequently Asked Questions

Questions Common — Responsible Gaming

Answers to the most frequently asked questions about SOL68's responsible gaming policies and tools.

Log in to your SOL68 account and go to Account Settings. From there, select the "Responsible Gaming" tab and you will find options to set daily, weekly, or monthly deposit limits. Enter your desired limit amount and save your changes. Stricter limits take effect immediately, while looser limits require a 7-day waiting period as an added safeguard.

An account break is a temporary suspension that you can set for 24 hours, 7 days, or 30 days. Once the period ends, your account will be automatically reopened. Self-exclusion is more serious — it blocks your account for a minimum of 6 months and cannot be cancelled before the period ends under any circumstances. Choose self-exclusion if you feel your gaming habits require a more firm and structured intervention.

No. Self-exclusion is designed to provide strong protection and cannot be reversed before the chosen minimum period has ended. This is an intentional safety feature — to protect you from impulsive decisions made under pressure. After the exclusion period ends, you will need to contact sol68 support directly and go through a review process before your account is reopened.

Yes, completely. All information you share with the sol68 support team regarding gambling-related issues will be kept fully confidential in accordance with our Privacy Policy. None of this information will be shared with third parties without your consent, unless required by law. You can seek help with confidence and no risk of personal information being disclosed.

Your account balance is safe and will not be lost during your self-exclusion period. You may request a withdrawal of your account balance even during the exclusion period by contacting SOL68 support directly. Our team will process your withdrawal request in accordance with standard identity verification procedures and ensure your funds are returned safely.

sol68 uses an automated monitoring system that analyses each user's gaming patterns. The system will alert our team upon detecting patterns that may indicate problem gambling — such as a sudden spike in deposit amounts, unusually long play sessions, or repeated attempts to chase losses. Our support team may proactively reach out to you if such patterns are detected, solely to ensure your well-being.

Play Mindfully

Sol68 — Entertainment Safe for Malaysia

Register your account today and enjoy Malaysia's best online entertainment experience — complete with self-control tools, 24/7 support, and our unwavering commitment to responsible gaming.

Flexible Deposit Limits Self-Exclusion Available 18+ Age Verification 24/7 Support
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